Published on Tuesday, 15 March 2016 15:08
OVER THE TOP
Certainly you’ve heard of Zig Zigler – one of the best known and well-loved motivational speaker/authors of our day. Zig is no longer with us, but his books, recordings, and videos live on. If you’ve never read his Over the Top book you’re missing some really good stuff. There’s no other way to say it – it’s OVER THE TOP in good old common horse sense about… “How to get more of the things money can buy and ALL of the things money can’t buy”. If your objective is a “C average” – don’t bother, forget it; this book is NOT for you. On the other hand, if your desire is to exceed expectations – family, relationships, customers, team spirit – then don’t miss this one. Every one of your staff should read it – you included.
Published on Thursday, 10 March 2016 17:15
WHY DOESN'T SOMEONE TELL ME THESE THINGS???
“I never knew!” Well, you can’t say that any longer because here it is. Slowly but surely bankers are beginning to discover that some really disruptive customer service innovations are now available -- and so, so simple! First of all, they’re disruptive to the competition. You provide a tangible service that high deposit time-is-money clients appreciate. Savvy marketing people can build a whole marketing campaign with this. And, it’s positively disruptive to the bottom line -- more fee income profit! Stockholders should like that, don't you think? It doesn’t have to be “same old same old” any more – not these days. READ MORE
Published on Wednesday, 12 August 2015 17:13
BRAN MUFFINS FOR FINANCIAL INSTITUTION REGULATORS - THAT'S THE SECRET
Regulators – you’ve just got to love ‘em, right? For sure – but, they definitely need more bran in their diet! Do we need to spell it out? I didn’t think so. But, it’s the only explanation we’ve come up with for some of their wacko decisions, especially when it comes to acceptable asset ratios. You’ve heard the war stories; maybe even been one of them. Community FIs get smacked while the Too Big to JAIL (oops, Too Big to FAIL) guys get away with murder. We can’t fix that.
But, as for muffins here are some dandy bran muffin recipes – plain, blueberry, banana, whatever -- that will do the trick. Don’t risk a short cut with store bought – not nearly enough fiber for the average regulator. And, mind your manners – no giggles when you serve them up. Regulators are pretty thin-skinned, don’t you know. Okay, okay, enough with the jocularity.
As noted earlier, asset ratio is a serious matter and seems to be the recurring nut to crack. Oddly enough, many FIs are unaware or fail to consider technology that has been available for years while sticking with operational methods from the early 1900s. Maybe you have guessed by now; we are speaking of outrageously EXPENSIVE contracted out-sourced check services. Simply stated, it is an unnecessary luxury!
Our check:r system is the solution. All former pass through revenue comes back to your bottom line (where it belongs) versus lining the check service provider’s pockets. And, the check:r is so simple you will scratch your head, “Why didn’t someone figure this out years ago?” It may not clear all the check marks off the regulator’s clipboard but it’s a start. There is an added benefit; you won’t have to sentence some obliging staffer (or your wife) to hours in a hot kitchen baking muffins.
Published on Wednesday, 29 July 2015 16:59
Published on Friday, 17 July 2015 20:13
Published on Thursday, 02 July 2015 14:48