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An Executive Overview
Immediate,
accurate response to a banking need is how most affluent clients define
"quality service". When
preferred clients open a new checking account, what is the first thing they
need? Well--they need checks. But what happens? Through no fault of yours, they wait-- days? a week? two
weeks? to get personalized checks delivered. Blank counter checks do nothing because merchants will not accept them. It is NOT an "immediate, accurate response" to this most
basic
of banking needs. Again, not
your fault, just the "Achilles heel" for every non-bank merchant's
delivery system. Simply stated, off-site
contractors can not deliver in a timely manner.
The
Possibilities
When,
on the other hand, you provide personalized checks right away, as soon as the
account is opened, some really
good things happen. First
off, your credibility goes sky-high! You
have just said -- "We're different.
We really do
provide high quality service....without
saying a word!" Next you have added invaluable" customer glue" to a
relationship and your brand new customer feels special -- very special. (They
just do not get this service at their banks.) Lastly, and probably most important, you have begun the single
most effective marketing strategy known -- a "more-than-happy"
customer.
The
Reality
Only a handful of banks do on-site permanent check production, but those who do find it to be the single,
unique tool that makes it possible to give "relationship banking",
"personal service", and "value added" to their clients in a tangible way -- from day one.
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The System
Is it expensive? No,
it is about the same as a second hand single pocket proof machine. Is it time consuming?
No. Does it require a lot of expertise? No, fifteen minutes and a little experience gives
all the expertise required. More
staff? No.
Summary
TIME IS MONEY to CPAS, lawyers, corporate executives, physicians, contractors, and
independent business owners. The
MICR Prime System helps banker's overcome the problems inherent to attracting
these highly profitable, clients to their lobbies. As American private banking guru, Marilyn Barnewall says,
"Affluent people hate being nickeled and dimed more than any other
group." ... in
either time or money."
MICR Prime's ChIPS package for personalized, permanent checks
economically supplies customer glue, higher profits and increased
market share. It's a win-win
deal. You win.
Your client wins.
"Banks
have tried a lot of things to market effectively to the upscale: from special
teller lines to marketing gimmicks to other forms of the red-carpet treatment.
But the most successful programs have found one thing to be unfailingly
true: upscale customers have very unique problems and want their bankers to
provide solutions. When you do,
they are yours - and so are all of
their friends and business associates."
Banking for Upscale Marilyn Barnewall ("Dean of Private
Banking Knowledge", Forbes Magazine)
When you want
profitability along with improved customer service, give us a call at:
1-800-229-0597
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